FAQ

What is an NFR?

NFR stands for 'Not For Resale,' meaning a product used for testing and education. It's usually identical to the official version but may have restrictions, like no future upgrades.  

 

How do I start earning NFRs? 

To earn NFRs, you must complete an approval process. First, fill out the Club ILIO enrollment form. Then, start taking the seasonal tests. Once you pass all the tests for that season, you’ll choose an NFR. Available NFRs rotate seasonally.

 

Where can I find the tests?

All our seasonal tests are under the "Product Professional" tab on Club ILIO's homepage.

 

How do I sign up for TestMoz and take the Product Professional Tests?

You don’t need to sign up for TestMoz. Click the test link and enter your Club ILIO username. If you're approved for Club ILIO, you can take the tests.

 

I completed a season of the Product Professional tests. How do I get access to the next season of the Product Professional tests?

A newsletter will go out at the beginning of each season, letting you know that season's tests are available to complete.

 

I've completed the seasonal tests. How do I choose my NFR?

Email clubilio@ilio.com with your choice of NFR for that level. Keep in mind that only NFRs available at that season will be awarded. You can find the eligible NFRs on the product level's page.

 

I want to check my NFR status. Who should I contact?

NFR delivery takes time due to our approval process, which includes verifying employment and reviewing test answers. If you need an update, email clubilio@ilio.com.

 

I have a great sales technique for a product. How can I share it with Club ILIO?

We'd love to hear about it! We encourage you to create a discussion post in our forum and share it with the community.

 

I'm having trouble downloading or installing my NFR. Who should I contact?

Please contact ILIO support.

 

How do I earn additional NFRs?

We are continually adding new products, tests, and NFRs. So, if you completed Spring testing last year, check out Spring testing this year. There will be NFRs you either didn't select or new NFRs that weren't available last year. You can keep earning NFRs year after year.